Information and Contacts
La Residenza del Proconsolo B&B
Via del Proconsolo, 18 - 50122 Florence, Italy
Tel. +39 055 264 5657 | E-mail: info@proconsolo.com
Cancellation policy
To cancel your reservation please send an e-mail message to
info@proconsolo.com
If cancelled and modified up to 5 days before date of arrival, no fee will be charged.
For a late cancellation the 50% of the total amount will be charged as penalty fee.
For reservation of 5 or more nights and for 2 or more rooms the cancellation is required at least 10 days before arrival date.
The reservations through web’s agencies we cannot accept directly cancellations or changes it needs to be done through them.
In case of no-show, the total price of the reservation will be charged. We only accept directly changes and cancellations wrote by e-mail or by fax (not by phone).
For more info please contact us at
info@proconsolo.com
Payment Information, Arrival and Departure
The city tax of € 3,00 per person per night is not included and will be added to room bill to be paid in cash.
A valid Credit card is required only to guarantee the payment of the balance or the total amount of reservation is required upon arrival (check in), payment may be made in cash or
credit card (Visa, Master Card, Maestro, Amex, JCB, CartaSi, Poste Pay).
For
non-refundable offers the full amount will be charged at time of reservation.
On the day of arrival rooms will be available from 2.00 PM but if you arrive before you can leave your luggage at reception.
The day of departure we ask you kindly to leave the room before 10.00 AM.
Arrival time
Please inform us of your arrival time in Florence (Train Station or Airport).
When you'll know it more exactly you can also communicate it calling a day before or the same our phone
+39 055 264 5657.
General
No-smoking rooms, express check-in/check-out, heating, luggage storage, gay friendly, all public and private spaces non-smoking.
Tour desk, fax/photocopying, wireless internet is available in the entire Bed and Breakfast and it's free of charge.
Pets
Pets are allowed on request. No extra charges.
Parking facilities
You can easily arrive by car right to the door of our Bed and Breakfast, you can park the car in nearby private parking situated 200 mt from the B&B and it cost starign from 26,00 EUR (depend on car size) per day.
For more information please contact us at
info@proconsolo.com
